Kistos Scented Candle
In Greece we call it kistos, a native Cretan flower that is used for centuries for its soothing and wound healing properties. But you may have heard it as rock rose or labdanum from the oil that derives from its stems and petals. And although the name may imply a typical rose, kistos’ scent is anything but rose-like. In fact, it‘s like nothing you have smelled before: An oriental woody, almost leathery aroma, yet irresistably nectarous.
Scent notes: Labdanum Essence / Patchouli
Net weight: 200g / Burn time: 50 hrs
Free Shipping & Returns: On all orders over 75€
Always trim wicks to 0,5cm before lighting. The first time you light your candle, let it burn for 3-4 hours to allow the melted wax to reach the edge of the container and to prevent your candle from tunneling.
Do not place a burning candle near anything that can easily catch fire like curtains, clothes and papers. Place candle on a stable, heat-resistant surface. Keep lit candles away from drafts, ceiling fans and any air currents. Never leave a burning candle unattended. Extinguish all candles when you leave a room or before going to sleep or if the flame gets too close to the candle holder or container. A candle should not be burned for more than four hours at a time. Discontinue burning a candle when 0,5cm of wax remains in the container.
We ship all orders within 1-2 business days. Domestic shipping with ACS courier. Rates start from 4,50€. International shipping with DHL or UPS. Rates start from 9,00€ and calulated based on total order weight.
International packages may be subject to customs, duties or other fees that are calculated by country. The customer is responsible for paying any and all customs duties and fees. International packages may be delayed by customs. Unfortunately, we have no control over these circumstances.
Refunds & Exchanges
Due to the nature of our products, used candles cannot be returned or refunded. However, we will replace or refund products damaged during shipment if photographic proof of damage is submitted to Helessence within 7 days of delivery.
You may also exchange your product for another one of the same price within 14 days of purchase. The buyer is responsible for shipping cost on all return items.
In the event the package is damaged during shipping you may return your unused product(s) for a full refund of your purchase price, less shipping and handling within 14 days of delivery. Please contact us at email@example.com for further details.