Rodon Reed Diffuser
The more commonly known as Damask Rose is a cultivated flower that is not found growing wild. Its name refers to the city of Damascus in Syria where it is believed to have been brought to Europe during the time of the Holy Crusades. Other accounts state that it was the ancient Romans who brought it to their colonies in mainland Europe and England. Whatever the case, this exquisite rose is now cultivated all over the world and it is prized in the fragrance industry.
Our Reed Diffusers are the ideal flame-free option for any room of your home or office. They provide a steady and long-lasting scent for up to 4 months thanks to the superior quality fiber reeds that do not clog and do not collect dust.
Scent notes: Rose Essence / Fern
Contents: 100ml / Use: Up to 4 months
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Free Shipping & Returns: On all orders over 75€
Directions
Always trim wicks to 0,5cm before lighting. The first time you light your candle, let it burn for 3-4 hours to allow the melted wax to reach the edge of the container and to prevent your candle from tunneling.
Candle Safety
Do not place a burning candle near anything that can easily catch fire like curtains, clothes and papers. Place candle on a stable, heat-resistant surface. Keep lit candles away from drafts, ceiling fans and any air currents. Never leave a burning candle unattended. Extinguish all candles when you leave a room or before going to sleep or if the flame gets too close to the candle holder or container. A candle should not be burned for more than four hours at a time. Discontinue burning a candle when 0,5cm of wax remains in the container.
Shipping
We ship all orders within 1-2 business days. Domestic shipping with ACS courier. Rates start from 4,50€. International shipping with DHL or UPS. Rates start from 9,00€ and calulated based on total order weight.
International packages may be subject to customs, duties or other fees that are calculated by country. The customer is responsible for paying any and all customs duties and fees. International packages may be delayed by customs. Unfortunately, we have no control over these circumstances.
Refunds & Exchanges
Due to the nature of our products, used candles cannot be returned or refunded. However, we will replace or refund products damaged during shipment if photographic proof of damage is submitted to Helessence within 7 days of delivery.
You may also exchange your product for another one of the same price within 14 days of purchase. The buyer is responsible for shipping cost on all return items.
In the event the package is damaged during shipping you may return your unused product(s) for a full refund of your purchase price, less shipping and handling within 14 days of delivery. Please contact us at sales@helessence.com for further details.